PRIVACY POLICY

TI-DEJ.FR attaches the utmost importance to protecting the personal data and privacy of its customers and of anyone who visits its website.

All processing of your personal data is carried out in accordance with the regulations in force, in particular the amended French Data Protection Act No. 78-17 of 6 January 1978 ("Informatique et Libertés") and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("the Regulation").

By accepting the website's general terms of use, the user acknowledges having read and accepted this privacy policy. If the user disagrees with these provisions, they are free not to use the website and not to provide any personal data.

TI-DEJ.FR uses your personal data mainly for the following purposes:

Order and customer relationship management

We need information about you to manage your orders and their follow-up, including deliveries, invoices and accounting. It may also be used to manage customer accounts, follow up the customer relationship, carry out satisfaction surveys, handle complaints and after-sales service, and conduct studies and surveys.

Payment for your orders

Payments made on our website are secure. TI-DEJ.FR does not store your full payment data, only the first four and last two digits of your card. Your full bank details are collected solely by our PCI DSS-certified payment service provider, to guarantee secure payments.

Personalisation of our services and communications

Your data allows us to improve and personalise the services we offer and the communications we send you. For example, we may send you personalised emails or recommend products identical or similar to those you have already purchased that are on promotion.

Fraud prevention

Personal data collected on the website is also processed to secure payments and deliveries and to guarantee an optimal quality of service. TI-DEJ.FR assesses the level of fraud risk associated with each order. Depending on the results of these checks, TI-DEJ.FR may take security measures, in particular requesting additional supporting documents. These measures may suspend the order or even cancel it if the analysis does not guarantee its security. Fraudulent use of a means of payment or delivery fraud may result in the order data being recorded in TI-DEJ.FR's alert file. TI-DEJ.FR may then carry out additional checks on future orders.

Customer insight, statistics and website performance

We may use certain data to better understand our customers, compile statistics, analyse activity on our website and improve our services. In particular, we measure audience: number of page views, number of visits, visitor activity and how often visitors return.

We collect and process in particular your surname, first name, address, email address, telephone number, connection and browsing data, order history, preferences, interests and products purchased.

Whether data is mandatory or optional is indicated when it is collected, in particular by an asterisk. Some data is collected automatically based on your actions on the website, for example when making a purchase.

In any event, TI-DEJ.FR undertakes to process all data collected in accordance with the regulations in force, in particular the amended French Data Protection Act of 6 January 1978 and Regulation (EU) 2016/679.